Terms & Conditions

Official policy information for audience, filmmakers, volunteers, staff and partners.

1. Purpose These Website Terms & Conditions set out the rules for using our website and any related online services. By accessing or using our website, you agree to comply with these Terms. If you do not agree, you should stop using the website immediately. 2. About Us The website is operated by Glowflare Limited (“we”, “us”, or “our”). References to “the Festival” refer to film festivals and events operated by Glowflare Limited. 3. Use of the Website You agree to use the website:
  • For lawful purposes only
  • In a way that does not infringe the rights of others
  • Without attempting to damage, disrupt, or interfere with the website
You must not:
  • Attempt to gain unauthorised access to systems or data
  • Upload malicious code or harmful content
  • Use the website for fraudulent or misleading purposes
4. Intellectual Property All content on the website, including:
  • Text, images, graphics, logos, and branding
  • Layout, design, and structure
is owned by or licensed to Glowflare Limited and is protected by intellectual property law. You may:
  • View and print content for personal, non-commercial use
You may not:
  • Copy, reproduce, modify, or distribute content without written permission
5. Website Content & Accuracy We aim to keep website information accurate and up to date. However:
  • Content is provided for general information only
  • We do not guarantee completeness or accuracy at all times
We reserve the right to update, change, or remove content without notice. 6. Third-Party Links Our website may include links to third-party websites or platforms. We are not responsible for:
  • Their content
  • Their availability
  • Their privacy practices
Accessing third-party websites is at your own risk. 7. Availability & Access We do not guarantee that the website will be:
  • Available at all times
  • Free from errors or interruptions
We may suspend or restrict access for:
  • Maintenance
  • Security reasons
  • Technical issues
8. Limitation of Liability To the fullest extent permitted by UK law, Glowflare Limited is not liable for:
  • Loss or damage arising from use of the website
  • Technical issues or interruptions
  • Loss of data
  • Reliance on website content
Nothing in these Terms limits liability where it cannot legally be excluded. 9. Acceptable Behaviour Users must not engage in:
  • Harassment or abusive behaviour
  • Hate speech or discriminatory content
  • Misrepresentation of the Festival or Company
  • Attempts to impersonate staff or partners
We reserve the right to restrict access for misuse. 10. Changes to These Terms We may update these Terms at any time. Changes take effect once published on the website. We recommend checking this page periodically. 11. Governing Law These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. 12. Contact If you have questions about these Terms, please contact us using the details provided on the website. 13. Acceptance By continuing to use the website, you confirm that you have read and accepted these Website Terms & Conditions.